🔒 Privacy Policy
Effective Date: 15 October 2025
At Avsar Disability Services, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What We Collect
We may collect personal information including but not limited to:
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Name, contact details (phone number, email, address)
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Health or disability-related information (with your consent)
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Emergency contacts or next of kin
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Information required to provide support services
2. How We Collect It
We may collect personal information:
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Directly from you through forms, emails, or conversations
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From third parties (with your consent), such as health professionals or support coordinators
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Via our website through cookies or online forms
3. Why We Collect Your Information
We collect your information to:
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Provide you with disability support services
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Tailor our services to meet your needs
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Communicate effectively with you and your representatives
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Comply with legal and regulatory requirements
4. Disclosure of Information
We will never sell your personal information. We may disclose your data to:
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Your authorised representatives
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Health or allied service providers with your consent
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Legal, regulatory, or government bodies when required by law
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. This includes both electronic and physical security measures.
6. Access and Correction
You have the right to request access to or correction of your personal information. To do so, please contact us using the details below.
7. Website and Cookies
Our website may use cookies to enhance your experience. You can adjust your browser settings to disable cookies if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on our website with the effective date noted.
9. Contact Us
For any privacy-related inquiries or complaints, please contact:
Avsar Disability Services
Melbourne, Victoria
Email: ndis@avsar.au
Phone: 03 7064 9032